This is not a Hilton, so don’t go there expecting that and then complain. The room was very clean. The staff is very friendly, polite and friendly. Excellent customer service. I loved having a fireplace in my room. I could hear the creek running. The price for the rooms is a great price. The free breakfast is also nice. I would definitely stay there again.
Pamela
Δεκέμβριος 2023
Sparkly clean room. Plenty of towels and amenities. Beautiful location with running water right outside. Fabulous location. We walked to everything.
Lisa
Ιούνιος 2024
My boyfriend enjoyed the breakfast very much, especially the waffles. Since I am a strict vegan I found it challenging to eat much in Gatlinburg in general; however, the fresh apples and hot tea were wonderful.
Jasmine
Δεκέμβριος 2024
We stayed 2 nights here.Our very large handicap room was very clean.The entire hotel smelled nice.Beds were very comfy with lots of pillows.there were extra towels in bathroom.i liked the soap, shampoo and conditioner dispener in shower.lobby was clean.breakfast room was very clean and well stocked with hot items.the river view was nice.big firepit area by the water.staff was very nice.i asked for a shower chair when i arrived and they brought one right up.Always saw someone cleaning something , even sweeping outside in the parking area.thats always a plus.There was vending machines and guest laundry.very affordable but it was january so i dont know about summer prices We will stay here again!
Dennis
Ιανουάριος 2023
The property is very close to everything. The room was spacious and had a Nice size balcony with nice view of the river. Trolley stop right infeont of buildimg on the main road. If you like to walk everything in Gatlinburg is a 15-20 min walk. The staff was friendly and the breakfast was good. Room service everyday they kept it neat and tidy for you. I love how they offer flexibility on check in with a little fee depending in how early you are. Its $10 every hour your early.
Moe
Φεβρουάριος 2025
Great location easy to walk to everything in Gatlinburg.
Roberta
Οκτώβριος 2022
nice view overlooking river from balcony. Adjoining rooms were nice. Location was nice, close enough but not directly in center of town. Did not eat breakfast but it looked good enough. everything was very clean.
Jared
Μάρτιος 2024
Warm, not real tasty.
Janice
Σεπτέμβριος 2022
the room was spacious. i liked the fireplace and the balcony overlooking the river.
Jennifer
Οκτώβριος 2022
The location of this hotel is wonderful - right on the main thoroughfare that runs through downtown Gatlinburg and right on the river; the beds were comfortable; hot water was readily available and plentiful; the breakfast was good.
Regina
Νοέμβριος 2023