This is not a Hilton, so don’t go there expecting that and then complain. The room was very clean. The staff is very friendly, polite and friendly. Excellent customer service. I loved having a fireplace in my room. I could hear the creek running. The price for the rooms is a great price. The free breakfast is also nice. I would definitely stay there again.
Pamela
december 2023
Sparkly clean room. Plenty of towels and amenities. Beautiful location with running water right outside. Fabulous location. We walked to everything.
Lisa
juni 2024
My boyfriend enjoyed the breakfast very much, especially the waffles. Since I am a strict vegan I found it challenging to eat much in Gatlinburg in general; however, the fresh apples and hot tea were wonderful.
Jasmine
december 2024
Everything about our stay here was perfect. The price was so good we almost couldn’t believe it! The hot tub and pool were very nice and relaxing after a long day of hiking. The breakfast was very good (eggs, sausage, biscuits and gravy, toast, fruit, cereal, coffee, juice, etc.) and our room was very clean and comfortable. It was so peaceful to be able to listen to the river from our room and see the flowing waters from our balcony! The staff here are some of the nicest hospitality staff I’ve ever met. They truly care about your experience and comfort. I normally don’t write reviews for hotels and things like that, but this place was so exceptional I just had to. I will absolutely be back!!!
Livia
mei 2025
We stayed 2 nights here.Our very large handicap room was very clean.The entire hotel smelled nice.Beds were very comfy with lots of pillows.there were extra towels in bathroom.i liked the soap, shampoo and conditioner dispener in shower.lobby was clean.breakfast room was very clean and well stocked with hot items.the river view was nice.big firepit area by the water.staff was very nice.i asked for a shower chair when i arrived and they brought one right up.Always saw someone cleaning something , even sweeping outside in the parking area.thats always a plus.There was vending machines and guest laundry.very affordable but it was january so i dont know about summer prices We will stay here again!
Dennis
januari 2023
The property is very close to everything. The room was spacious and had a Nice size balcony with nice view of the river. Trolley stop right infeont of buildimg on the main road. If you like to walk everything in Gatlinburg is a 15-20 min walk. The staff was friendly and the breakfast was good. Room service everyday they kept it neat and tidy for you. I love how they offer flexibility on check in with a little fee depending in how early you are. Its $10 every hour your early.
Moe
februari 2025
nice view overlooking river from balcony. Adjoining rooms were nice. Location was nice, close enough but not directly in center of town. Did not eat breakfast but it looked good enough. everything was very clean.
Jared
maart 2024
Great location easy to walk to everything in Gatlinburg.
Roberta
oktober 2022
Warm, not real tasty.
Janice
september 2022
My boyfriend and I stayed here and absolutely loved it. It is excellent for the price. The room was very clean, bed was comfy, fireplace and balcony were excellent additions. We even used the hot tub and had a very relaxing experience. There is a trolley stop right in front of the inn which was a short 5 minute ride to downtown! We parked the car when we arrived and didn’t move it until we left! We will definitely be staying again the next time we come to Gatlinburg.
Philbeck
februari 2025